I have never launched a point of care application on wireless devices that has not had immediate and ongoing problems. Usually the problems are enough to be annoying but not severe enough to scrap the initiative. Even the highly paid outside network engineers can’t seem to provide me the flawless wireless connectivity that the vendors and trade journals lead me to believe is possible.
Recently I spoke to a group of hospitals on behalf of a consulting friend of mine. As part of that favor I reviewed a short assessment of each of the 4 hospitals. All of them had three things in common with our 14 hospitals:
- They all cited medication scanning at the point of administration as their top clinical priority. Our three Affinity hospitals in the Fox valley have implemented this and the others want to join them.
- They all cited frustrations with their Carts on Wheels (aka COWs). I too have yet to find the perfect choice.
- They all cited frustrations with wifi reliability in their clinical areas.
I suppose misery loves company. How did we all buy-in to this enterprise wireless disappointment?
What is your experience? Does anyone have the secret code?