Vendor Web Sites

I have to get this off my chest…I have been looking at portfolio management software. The web is a great tool for finding out who is in this space and do a first pass qualification. The problem happens when one is really interested in pursuing something. Most of the web sites ask you to complete these idiotoc forms that apparently have been forwarded to nowhere. Here I am with money in hand and no one will return my inquiry. That drives me nuts.