Three Simple Goals

January 16, 2012 at 8:53 pm 2 comments

This bit of brilliance comes from Ministry’s Northwoods region (yes, we have a Northwoods region – how cool is that?). The supervisor of our desktop support team has three simple goals for every project his team works on:

  1. Happy Customers
  2. A bored Project Manager
  3. A tech released to work on IT Operations because no hardware is breaking and everything was executed to plan

I wish I would have come up with that. Simple, memorable, powerful.

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Entry filed under: Uncategorized. Tags: .

Root Cause Analysis of IT Service Interruptions Telling People About The Fire Is As Important As Putting It Out

2 Comments Add your own

  • 1. Chris Collins  |  January 16, 2012 at 9:40 pm

    Thanks for this. Simple and something to strive for. Now I just have to figure out how to get there.

    I hope you are doing another beakout session at HIMSS. I will definitely check it out if so.

    Reply
    • 2. hospitalcio  |  January 16, 2012 at 9:49 pm

      Thanks Chris. I will not be at HIMSS this year. Too much to do. Maybe we can connect next year.

      Reply

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About Me

This is the Blog of Will Weider, CIO of Ministry Health Care. Ministry Operates 15 hospitals, 47 clinics, a health plan and home care and hospice services. We employ more than 12,000 staff members. Our combined medical groups include more than 650 providers.

This is the place where I share what I have learned through my mistakes and other crazy things in the life of a healthcare CIO.

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