Comments on: I am not Google – an email rant

By: IT Support New York

IT Support New York — Mon, 29 Nov 2010 05:02:01 +0000

I’ve taken a look at Google Wave (Was one of the first to be invited via a University contact) Although it has very good Groupware features, and allows indexing I really don’t think it is the answer to “careless emailing” either. I think company culture and genuine work flow products like Process Maker or Lotus Notes are what in the end really tackle the issue of superfluous or out of sync information.

By: Robert

Robert — Fri, 13 Nov 2009 18:31:33 +0000

People think that since there’s a record, sending an email to someone else is a “cover your butt” move. If anything goes wrong, all they say is “I told him to do it!” But I do expect people to read email I send them sooner or later, just as I read all email that’s directed to me.

By: Lisa Cruz

Lisa Cruz — Thu, 08 Oct 2009 20:38:57 +0000

I’ll keep this brief. Love your blogpost. Hate email. I think there should be a globally recognized day or holiday of no email.

By: Tom

Tom — Mon, 05 Oct 2009 20:05:32 +0000

Re: “Email has just become a crux for all of us.” Perhaps you mean email has become a ‘crutch’ for all of us — something we do because we can, and because it’s easier to type and click send than to deal with the messy work of setting priorities, holding people accountable, working through the issues of getting a functional intranet built and putting in the time to feed it.

By: hospitalcio

hospitalcio — Fri, 02 Oct 2009 15:46:01 +0000

Amen.

By: IT Support London

IT Support London — Fri, 02 Oct 2009 14:14:52 +0000

The problem is not how to sort your emails so that the information can be picked up when it is needed, it is with the person sending them out to do their job properly. You wouldnt just walk up to 20 people and shout the information to them all so the ones who need it can then act on it, its about working out who really needs the information and relaying it to them in an apporiate manner when its needed. This can be through email but should be followed up not just left and assumed it is being dealt with.

By: Bill Seitz

Bill Seitz — Thu, 01 Oct 2009 21:52:35 +0000

A wiki is a great platform for knowledge management (e.g. maintaining/connecting reference information).

And if the wiki has an “issue tracker” built in, that can be used to anchor actionable tasks.

http://webseitz.fluxent.com/wiki/IssueTrackerWiki

By: hospitalcio

hospitalcio — Thu, 01 Oct 2009 01:42:14 +0000

Good advice from one of the best at staying in touch.

By: Priscilla

Priscilla — Tue, 22 Sep 2009 11:53:30 +0000

Rule number one (applies to vendors and clients) – pick up the phone. You’d be amazed how effective it is.

By: Inforonics

Inforonics — Fri, 11 Sep 2009 16:31:50 +0000

It is amazing how much the business world has changed because of email. Do you ever wonder to yourself what people did before email? Probably picked up the phone and actually communicated verbally.