Waiting Room Solutions
2004 Route 17M
Goshen, NY 10924
1-866-977-4367

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Louis Cornacchia, M.D.

1. Complexity of healthcare industry: what in your opinion is “slowing” the evolution of our industry? In comparison, when banks had to integrate to exchange trades or send orders to markets, their capital expenditures was very high, coming up with straight through processing and automatic a lot of their processes, relaying heavy manual work to back-office, and constant support/monitoring of their systems for front-office. In comparison, it seems to me that there are many more individual incentives for actors within the industry which prevent them from spending energy/time on the development of an integrated care continuum. To summarize all that, it seems that there is no integrating platform within healthcare because the industry is complex, and the industry is complex because there is no clear incentive to make is simpler. thoughts?

2. Making money out of hosting PHR (or said differently offering PHR capability to “consumers”) seems to vary depending on whom offers it: Google/MS can make money from ads; healthcare professionals (hospitals/Blues|insurances) from preventive care programs (which here is more reducing MLR); drugs manufacturers from simulation pools. In every case, offering snazzy PHR with integrated capabilities will “root” more loyal users.