A Dictaphone Anecdote

March 23, 2006 at 11:49 pm 1 comment

At HIMSS this year I spoke in the Dictaphone booth regarding our experience with their EXSPEECH voice recognition system. It was a good project that had a solid ROI (less than a year). We implemented the system while their then parent company, Learnout & Hauspie, was going through bankruptcy in 2001. This turned out to be a good move since we got a great deal of support. Like your financial portfolio, your IT portfolio should have some agressive, high risk investments.

This year there was a sense of deja vu in the Dictaphone booth as they were being acquired by Nuance. Nuance holds much of the same assets held by Learnout & Hauspie (e.g., Dragon Naturally Speaking) when they acquired Dictaphone in the 1990s. The primary difference in the 21st century is that Dictaphone sold out for 1/3 the price.

A couple of years ago I had dinner with Rob Shwagger, the president of Dictaphone. Rob was on a low-carb diet. As he ate a cheese platter for dessert he told me a great story about the Learnout & Hauspie acquisition that really captured the spirit of the Internet boom. This is the story as I remember it:

Apparently Rob and another Dictaphone exec were meeting with the L&H principles in a Belgium outdoor cafe. The L&H dudes wanted to know the selling price for Dictaphone. Rob threw out an amount he considered to be outrageous, just to test the waters: $1B, as I remember it.

The L&H executives excused themselves and walked into a nearby farmer’s field. After a few minutes they returned to tell the Dictaphone executives that they accepted their offer.

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IT Infrastructure Frameworks A Pay for Performance (P4P) Key

1 Comment Add your own

  • 1. Anonymous  |  March 31, 2006 at 6:53 pm

    Nice anecdote about Dictaphone. Rob Schwagger did a good job positioning Dictaphone for sale after the L&H bankrutcy debacle. He represented his stockholders well.

    Dictaphone’s EXSpeech has a competitor, eScription. eScription is better, in my opinion.

    Reply

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About Me

This is the Blog of Will Weider, CIO of Ministry Health Care and Affinity Health System. We have 14.5 hospitals and 400 employed physicians across northern and central Wisconsin. This is the place where I share what I have learned through my mistakes and other crazy things in the life of a healthcare CIO.

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