A Dictaphone Anecdote

March 23, 2006 at 11:49 pm 1 comment

At HIMSS this year I spoke in the Dictaphone booth regarding our experience with their EXSPEECH voice recognition system. It was a good project that had a solid ROI (less than a year). We implemented the system while their then parent company, Learnout & Hauspie, was going through bankruptcy in 2001. This turned out to be a good move since we got a great deal of support. Like your financial portfolio, your IT portfolio should have some agressive, high risk investments.

This year there was a sense of deja vu in the Dictaphone booth as they were being acquired by Nuance. Nuance holds much of the same assets held by Learnout & Hauspie (e.g., Dragon Naturally Speaking) when they acquired Dictaphone in the 1990s. The primary difference in the 21st century is that Dictaphone sold out for 1/3 the price.

A couple of years ago I had dinner with Rob Shwagger, the president of Dictaphone. Rob was on a low-carb diet. As he ate a cheese platter for dessert he told me a great story about the Learnout & Hauspie acquisition that really captured the spirit of the Internet boom. This is the story as I remember it:

Apparently Rob and another Dictaphone exec were meeting with the L&H principles in a Belgium outdoor cafe. The L&H dudes wanted to know the selling price for Dictaphone. Rob threw out an amount he considered to be outrageous, just to test the waters: $1B, as I remember it.

The L&H executives excused themselves and walked into a nearby farmer’s field. After a few minutes they returned to tell the Dictaphone executives that they accepted their offer.

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IT Infrastructure Frameworks A Pay for Performance (P4P) Key

1 Comment Add your own

  • 1. Anonymous  |  March 31, 2006 at 6:53 pm

    Nice anecdote about Dictaphone. Rob Schwagger did a good job positioning Dictaphone for sale after the L&H bankrutcy debacle. He represented his stockholders well.

    Dictaphone’s EXSpeech has a competitor, eScription. eScription is better, in my opinion.

    Reply

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About Me

This is the Blog of Will Weider, CIO of Ministry Health Care. Ministry Operates 15 hospitals, 47 clinics, a health plan and home care and hospice services. We employ more than 12,000 staff members. Our combined medical groups include more than 650 providers.

This is the place where I share what I have learned through my mistakes and other crazy things in the life of a healthcare CIO.

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